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All 'In Stock' orders that are received by Lure Heaven before 12.00am GMT, placed online or ordered by telephone will be dispatched the same day. Any orders received after 1.00pm GMT or during the weekend will be dispatched the following working day. Delivery times vary depending on where the goods are being sent to and the type of service that has been selected.
You must inform us within 14 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Orders over £30.00 will be sent free of charge, the delivery time is 2 to 4 business days after dispatch.